Wigs.com Return Policy: Everything You Need to Know
Wigs.com Return Policy: Everything You Need to Know
Navigating the World of Wigs: A Comprehensive Guide to Wigs.com Return Policy
Wigs.com, a leading online retailer of wigs and hairpieces, offers a comprehensive return policy to ensure customer satisfaction. Understanding the terms and conditions of this policy is crucial for a seamless shopping experience.
Hassle-Free Returns for Peace of Mind
Wigs.com offers a 30-day return policy, providing ample time to evaluate your purchase. Returns are accepted for any reason, whether you're dissatisfied with the color, style, or fit. To initiate a return, simply contact their customer service team and follow their instructions.
| Return Period: | 30 days from the date of purchase |
|---|---|
| Conditions: | Original packaging must be intact and hair not cut or styled |
| --- | --- |
| Restocking Fee: | None |
Exceptions to Note
While most products are eligible for return, there are a few exceptions to be aware of:
| Non-Returnable Items: | Custom-made wigs, clearance items, final sale items |
|---|---|
| Damaged Products: | Damaged products must be reported within 7 days of receipt |
| --- | --- |
| Used Products: | Used products are not eligible for return |
Tips for a Successful Return
To ensure a smooth return process, consider these tips:
- Contact Customer Service: Initiate the return process promptly within the 30-day period.
- Keep Original Packaging: Maintain the original product packaging and accessories.
- Take Care of the Hair: Do not cut, style, or wash the wig or hairpiece.
- Provide Proof of Purchase: Include a copy of your order confirmation or receipt.
Success Stories of Satisfied Customers
- "I was hesitant to order a wig online, but the Wigs.com return policy gave me peace of mind. When the color wasn't quite right, I was able to return it effortlessly."
- "The 30-day return period allowed me to wear the wig for a week and ensure it was comfortable and natural-looking. I'm so glad I found Wigs.com."
- "I accidentally ordered the wrong style, but customer service was incredibly helpful in guiding me through the return process and getting me the wig I wanted."
FAQs About Wigs.com Return Policy
- What is the return period?
- 30 days from the date of purchase.
- Are there any restocking fees?
- No, there are no restocking fees for eligible returns.
- Can I return used products?
- No, used products are not eligible for return.
- How do I initiate a return?
- Contact Wigs.com customer service at 1-800-937-9447 or visit their website for instructions.
- What happens if I receive a damaged product?
- Report damaged products within 7 days of receipt for a prompt resolution.
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